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COMPLIMENTARY SHIPPING ON ORDERS $150+ | USE CODE: FS21 AT CHECKOUT

Shoe and Sandal Care Instructions

Care and Handling

Never step on the heel section of shoes or sandals. The heel counter (shape retaining material) is built in the heel section, damaging it may cause it to deform or collapse. This may result in blistering or serious injuries.

Tie your shoes tightly. Loose shoelaces may cause accidents, adjust when shoelaces become loose.

Take extra care when wearing high-heeled shoes in which may cause unstable balance, resulting in accidental slip or fall.

Align both sides of the hook-and-loop fastener, then lightly pressed down. Doing so will firmly fasten and increase its effectiveness. Remove any accumulated debris as it weakens the bond.

Untie shoelaces before wearing or removing shoes. Do not attempt to wear or remove shoes while shoelaces are tied, it may result in damage to the heel counter or deformation of the shoe structure due to excessive force.

Be careful of deterioration. Materials used in sports shoes or sandals will degrade over time. Factors that affect the lifetime include the usage frequency, storage conditions, or terrain. Items may dangerously degrade to a point where the outsole starts to peel off. Always check your pair before wearing and do not continue use if deteriorated. 

Although polyurethane outsoles are great at absorbing shock and resisting abrasion, it wears out over time, irrespective usage (even if unused), through the process of oxidation and hydrolysis, degradation may reach a point where shoes become unusable. 

  • Do not use or store in locations with high temperatures or humidity
  • After long-term storage, carefully check for any damage before wearing

Color loss may occur. Excessive sweating, contact with liquids or friction may cause color loss or color migration for products with natural leather or woven fabrics (upper or lining). Beware when wearing items with light-colored socks or clothing.

Never expose to fire, high temperatures or direct heat sources. Items may deform, discolor or produce unpleasant odors.

May pain or itching occur due to sweating, stop wearing the items immediately. 

Avoid oil exposure to the items, it may become a slip hazard or damage the shoe sole.

Be extra careful when walking on wet or slippery surfaces, e.g. wet roads, frozen roads, manholes, floor tiles, etc. If items do not fit for the purpose of activity, slip may occur more easily.

If your footwear item gets wet, air-dry the items in shades naturally. Do not subject products to dryers, heaters or any direct heat sources. This may cause the product to deform.

Storage Instructions

Do not store in humid or high-temperature areas for a long period of time, as it promotes material deterioration. Carefully check for any damage before wearing items unworn and stored long-term.

Do not store in your car. The trunks or interior of cars can reach high temperatures under the sun. Items may deform even for a brief time.

After wearing items, remove any surface dirt and store them in a shaded, ventilated and low-humidity area. Do not expose items to direct sunlight or heat for an extended period of time.

Cleaning Instructions

Natural leather (leather uppers): Gently remove any surface dirt with a dry brush, then apply cleaner to a soft cloth and gently wipe off any remaining dirt. Apply shoe cream evenly on the leather, then buff using a dry cloth. Do not immerse or soak in water, it may affect the colour and material or even damage the leather.

Natural leather (lining leather, suede, buckskin, velour, etc): Use a bristled or nylon brush to remove surface dirt, then let dry in a shaded and ventilated area. Buff using a brush to restore the original texture. Do not brush excessively, it may result in discoloration or damage the items. Do not immerse or soak in water, it may affect the colour, material or even damage the leather.

Artificial leather: Remove surface with a damp cloth, then use a clear to remove any remaining dirt. Do not immerse or soak in water, it may affect the colour, material or even damage the leather.

Fabric (Nature fibre, synthetic fibre): Use lukewarm water and a cleaner (commercially available) that's compatible with your shoes' material to remove any dirt. Beware that when using bleach or harsh cleaning agents, it may cause discoloration. Thoroughly wipe off any remaining agent until none remains, as any residue may cause discoloration. Using a washing machine may damage the fibres of the items. Let dry in a shaded and ventilated area. Do not dry with direct sunlight, heater, clothes dryer, hairdryer or any direct heat source, as it may cause deformation, shrinkage, discoloration or peeling. If dirt remains on the items after using a washing machine and then being dried quickly after, stains will stay.

How to choose the right shoes or sandals

Choose shoes or sandals that best match your needs. Sports shoes or sandals have their specific functions, designed for activities such as walking, running and intense lateral movements. There are items for different kinds of terrain such as asphalt, general flooring or rugged terrain, choose products that are suitable for your use. If items do not fit for the purpose of activity, you may impair their intended functions or damage your feet.

Try before you buy. Not all feet are equal, shoe sizes and shapes may vary depending on the model. Wearing items that do not fit can impair comfortability, functionality or even cause injuries. Always try shoes on both feet before purchasing.

Waterproof function products

Natural Leather (Leather Uppers) may affect colors and materials.

The usage frequency and situations may affect waterproof function.

The waterproof function is deciduous. Factors that affect the lifetime include the usage frequency and storage conditions.